Privacy Policy for The App

This app ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our educational platform, mobile applications, chatbot services, and interact with our learning management system.

By using our services, you consent to the collection and use of information in accordance with this Privacy Policy. This policy applies to all users of our platform, including students, instructors, administrators, and visitors.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when registering for an account, enrolling in courses, or using our services:

• Account Information: Full name, email address, username, password (encrypted), profile picture
• Educational Profile: Academic background, skill level, learning preferences, course history
• Contact Information: Phone number, mailing address (if provided)
• Professional Information: Work experience, job title, company name, LinkedIn profile
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Social Media Data: Name and public profile information from Facebook, Google, or other social platforms when you choose to connect

1.2 Usage Data

We automatically collect information about how you interact with our platform:

• Learning Analytics: Course progress, completion rates, quiz scores, time spent on lessons
• Platform Usage: Pages visited, features used, click patterns, session duration
• Device Information: IP address, browser type, operating system, device identifiers
• Communication Data: Messages sent through our platform, chatbot interactions, support tickets
• Performance Data: Assignment submissions, project uploads, peer review feedback

2. How We Use Your Information

2.1 Educational Services

• Provide personalized learning experiences and course recommendations
• Track your progress and issue certificates upon course completion
• Enable communication between students, instructors, and support staff
• Facilitate peer-to-peer learning and collaboration
• Provide technical support and resolve platform issues

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in limited circumstances as outlined in our complete privacy policy.

4. Data Security and Protection

We implement industry-standard security measures to protect your personal information including SSL/TLS encryption, secure data storage, and access controls.

5. Your Rights and Choices

You have the right to access, correct, delete, and restrict the processing of your personal information. You can manage your privacy preferences through your account settings.

6. Contact Us

This Privacy Policy is available in multiple languages. In case of any discrepancy between translations, the English version shall prevail.